FAQ

How can we help you ?

Find the most frequently asked questions here.

When will the request reach me?

Depending on the shipping company chosen and the responsible in charge of delivery, we provide a group of shipping responsible based in major cities, it usually takes 1 to 3 days for the order to be confirmed.

Is there a delivery outside the country?

Shipping outside of the United States is currently offered. 

If I have a product with a manufacturing defect?

You must read the return policy to know the conditions of return and exchange, in case of a defect on the product, it was agreed to return, the shipping value of the company is calculated, and the freight returned to the customer. As for the value of the product, it is not calculated for the customer according to the return policy.

I want to order large quantities. Is there a discount?

The store does not currently discount offer discounts on large quantities, however, shipping may be discounted depending on the size of the order.